Job Overview: Join our team as a Telecommunications Operator in Morganton, North Carolina. In this role, you will be responsible for efficiently handling emergency and non-emergency calls, dispatching appropriate units, and providing exceptional customer service.

Job Details: As a Telecommunications Operator, you will play a crucial role in ensuring timely and accurate communication between emergency response teams and individuals in need. Your quick thinking and ability to multitask will be essential in this fast-paced environment.

Responsibilities:

• Answer incoming calls promptly and professionally.
• Determine the nature of each call and dispatch appropriate resources.
• Maintain accurate records of all calls and dispatches.
• Provide clear and concise instructions to callers in emergency situations.
• Collaborate with emergency response teams to ensure efficient operations.

Requirements:

• Excellent communication and listening skills.
• Ability to remain calm and focused under pressure.
• Proficient in using telecommunications equipment.
• Knowledge of emergency response protocols.

Benefits:

• Competitive salary.
• Comprehensive training program.
• Opportunities for career advancement.

Other Details: This position is based in Morganton, North Carolina and offers a rewarding opportunity to make a difference in the community. Join us in our mission to provide top-notch emergency communication services.

We welcome dedicated individuals who are passionate about helping others to apply for this position. Take the first step towards a fulfilling career in emergency telecommunications with us!