Job Overview:

We are looking for a dedicated Shift Lead to join our team at a popular donut and coffee shop in Des Plaines, Illinois. As a Shift Lead, you will play a key role in ensuring smooth operations during your shift and delivering exceptional customer service.

Job Details:

The Shift Lead position at our donut and coffee shop involves overseeing daily operations, managing a team of employees, handling customer inquiries, and maintaining a clean and organized workspace.

Responsibilities:

• Supervise and delegate tasks to team members.
• Ensure quality and timely service to customers.
• Maintain cleanliness and organization of the store.
• Handle customer inquiries and resolve issues.
• Assist in inventory management and restocking.

Requirements:

• Prior experience in a customer service role.
• Strong communication and leadership skills.
• Ability to work in a fast-paced environment.
• Basic knowledge of food safety regulations.

Benefits:

• Competitive hourly wage with tips.
• Opportunity for growth and advancement.
• Employee discounts on delicious donuts and coffee.

Other Details:

This position offers a great opportunity to be part of a dynamic team in the bustling food scene of Des Plaines, Illinois. Join us in delivering smiles and satisfaction to our customers on a daily basis.

We welcome enthusiastic individuals who are passionate about providing excellent service to apply for this rewarding role. Come be a part of our team and make a difference in the Des Plaines, Illinois community!