Job Description

Your role

• Work with clients and end users to gather, understand and define business requirements
• Assist with ongoing system Salesforce Commerce Cloud administration including but not limited to: creating products, promotions, source codes, gift cards, coupons, sales tax and merchandising the site, configuration of Security functionality
• Maintain database integrity and accuracy via data cleansing, data uploads
• Assist with release evaluations including defining scope and priorities for system initiatives
• Troubleshoot production issues in a timely manner and provide internal support when needed
• Lead end users during User Acceptance Testing (UAT) & regression testing to accurately prioritize defects and re-test resolved issues
• Train customer personnel to Manage the Storefront

Job Description - Grade Specific

Your skills and experience

• 5+ years? experience as a Salesforce Core Business Analyst/Administrator with focus on B2B Commerce
• Expert Level Experience with Salesforce Commerce Core Administration