Location

Remote

Travel

25% of the time

Job Description

? Diagnose and Resolve Incidents: Identify, diagnose, and resolve incidents related to storage and backup infrastructure, including SAN (PMAX, FS7300, PURE Storage, Unity Storage), NAS (Isilon, NetApp), Object Storage (StorageGRID), and Backup (Rubrik) systems.
? Backup of SAN Switch Configuration: Perform regular backups of SAN switch configurations to ensure data integrity and availability.
? User / Role Security Administration: Manage user accounts, roles, and permissions to ensure secure access to storage systems.
? Storage Capacity Reporting: Monitor and report on storage capacity to ensure optimal utilization and planning.
? Change Implementation: Implement changes to storage and backup configurations and settings as required.
? Incident & Problem Resolution: Respond to and resolve storage and backup-related incidents and recurring problems.
? Configuration Administration: Administer and manage storage and backup configurations to ensure system reliability and performance.

Key Responsibilities

? Monitoring: Continuously monitor storage and backup systems (PMAX, FS7300, PURE Storage, Unity Storage, Isilon, NetApp, StorageGRID, Rubrik) for performance, availability, and security issues using monitoring tools such as Dell EMC Unisphere, Pure1, NetApp OnCommand, and Rubrik Polaris.
? Incident Management: Respond to and resolve storage and backup-related incidents and outages.
? Maintenance: Perform regular maintenance tasks such as backups, patching, and upgrades.
? Change Management: Implement changes to storage and backup configurations and settings as required.
? User Support: Provide support to users, including troubleshooting and resolving access issues.
? Reporting: Generate reports on storage and backup performance, incidents, and capacity planning.

Required Skills:

Technical Skills:
? Proficiency in managing various storage and backup technologies: SAN (PMAX, FS7300, PURE Storage, Unity Storage), NAS (Isilon, NetApp), Object Storage (StorageGRID), Backup (Rubrik).
? Strong knowledge of storage and backup administration.
? Experience with storage and backup monitoring tools: Dell EMC Unisphere, Pure1, NetApp OnCommand, Rubrik Polaris.
? Familiarity with automation tools and scripting languages: Python, Bash.
? Understanding of backup and recovery strategies.
? Knowledge of storage security best practices.
Soft Skills:
? Excellent problem-solving and analytical skills.
? Strong communication and collaboration abilities.
? Ability to work in a fast-paced, dynamic environment.
? Attention to detail and a proactive approach to storage and backup management.
? Relevant certifications: Certified Storage Engineer, Backup and Recovery Specialist, etc.

Basic Qualification

? 5+ years of Storage and Backup experience in a global enterprise environment.
? Ability to work in a 24x7 on-call after hour rotation environment.
? Relevant experience supporting security audits, vulnerability assessments, and compliance automation efforts.
? High school or equivalent diploma.