Job Description

Primary responsibility: define org landscape, SSO, domains, setup ARB process, etc.
Secondary responsibility: inputs to naming conventions, coding standards, etc.

? Strong technical knowledge in delivering Salesforce multi-cloud (Sales Cloud, Service Cloud, Marketing Cloud, Community Cloud) with in depth understanding of technical configuration, customization, and integration concepts for Salesforce. A deep understanding of Salesforce and the related ecosystem is required from an enterprise standpoint to influence Salesforce capabilities to satisfy business objectives.
o Requires deep understanding of system architecture, data architecture, security architecture among other areas
? Requires contextual awareness of the benefits and limitations of Salesforce to understand when certain business objectives may require other technologies integrated to provide for designing for business solutions.
? Instill governance and Salesforce best practices into the IT landscape to help drive how solutions are driven through the pipeline
? Drive AI related strategies (Agentforce 360) into the Business and IT roadmap to help influence future growth.
? Technical Lead / Application Architect on large scale, complex customer environments involving multiple business units.
? Strong Salesforce to external systems integration (using APIs and IPaaS tools like Mulesoft, etc.)
? Strong communication skills and proficiency in leading content and strategies to both IT and Business; this involves understanding business objectives and translating requirements into solutions utilizing Salesforce or other related technologies and liaising with IT to outline pros and cons of certain design approaches.
? Likely working towards Salesforce Certified Technical Architect (CTA) certification.

Job Description - Grade Specific

Responsibilities:
? Lead the Salesforce architecture vision, shaping application architecture and aligning it with the platform roadmap.
? Design scalable, sustainable solutions within Salesforce, keeping governor limits, API limits, and large data volumes in mind.
? Leverage deep understanding of Salesforce (Sales and/or Service Cloud) to drive architectural decisions.
? Build and demonstrate proof-of-concepts (POCs) to help stakeholders understand proposed solutions.
? Accurately estimate workload based on user stories and contribute to planning.
? Regularly review existing implementations and recommend optimization opportunities.