Reservation Agent in North Hills CA - Urgent Hire

Full Time 3 weeks ago

Employment Information

Job Description

Job Overview: Join our team as a Reservation Agent in North Hills, California. You will be responsible for handling reservations, providing excellent customer service, and ensuring guest satisfaction.

Job Details: As a Reservation Agent, you will interact with customers over the phone and online to assist with booking reservations, answering inquiries, and resolving any issues that may arise.

Responsibilities:
  • Manage incoming reservation calls and emails.
  • Confirm bookings and process payments.
  • Provide information on services and amenities.
  • Handle customer complaints and feedback professionally.
  • Maintain accurate records of reservations and guest interactions.
Requirements:
  • Excellent communication skills.
  • Strong attention to detail.
  • Ability to multitask and prioritize tasks.
  • Customer service experience preferred.
Benefits:
  • Competitive salary.
  • Opportunities for growth and advancement.
  • Training and development programs.

Other Details: This role as a Reservation Agent in North Hills, California offers a dynamic work environment with a focus on delivering exceptional service to our guests. Join our team and be part of a dedicated group that values teamwork and professionalism.

We welcome individuals who are passionate about customer service and enjoy working in a fast-paced environment. If you are looking to embark on a rewarding career in the hospitality industry, apply now to join our team in North Hills, California!

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