Job Overview:

We are seeking a Reservationist to join our team in Gaithersburg, Maryland. As a Reservationist, you will be responsible for managing reservations, assisting customers with booking inquiries, and ensuring a smooth booking process.

Job Details:

The ideal candidate will have excellent communication skills, attention to detail, and the ability to multitask in a fast-paced environment. This role requires proficiency in reservation software and a customer-centric approach.

Responsibilities:

• Manage incoming reservation requests via phone and email.
• Confirm reservations and communicate details to customers.
• Ensure accuracy and completeness of reservation information.
• Assist customers with inquiries and provide exceptional service.
• Maintain reservation records and update databases accordingly.

Requirements:

• Excellent verbal and written communication skills.
• Strong attention to detail and organizational abilities.
• Proficiency in reservation software and Microsoft Office.
• Customer service-oriented mindset.

Benefits:

• Competitive salary.
• Opportunity for growth and career development.
• Friendly and supportive work environment.

Other Details:

This position is based in Gaithersburg, Maryland and offers a dynamic work environment with opportunities for learning and professional growth. Join our team and be part of a dedicated group committed to providing exceptional service to our customers.

We look forward to receiving your application and welcoming you to our team!