Job Overview: Join our team as a Hotel Reservations Associate in Cathedral City, California. As a key member of our reservations team, you will assist guests in booking their accommodations and provide exceptional customer service to ensure a pleasant stay.

Job Details: The Hotel Reservations Associate plays a crucial role in handling guest inquiries, processing reservations, and maintaining accurate records of bookings. This position requires strong communication skills and attention to detail.

Responsibilities:

• Assist guests in making hotel reservations over the phone or online.
• Provide information about room availability, rates, and amenities.
• Confirm reservations and send booking confirmations to guests.
• Handle cancellations and modifications to existing reservations.
• Coordinate with other hotel departments to ensure guest needs are met.

Requirements:

• Excellent verbal and written communication skills.
• Strong attention to detail and organizational abilities.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Experience in customer service or hospitality industry is a plus.

Benefits:

• Competitive salary and benefits package.
• Opportunities for career growth and advancement.
• Training and development programs to enhance your skills.

Other Details: This position is ideal for individuals looking to start a career in the hospitality industry. Cathedral City, California offers a vibrant community and diverse cultural experiences for residents.

We welcome enthusiastic individuals who are passionate about providing exceptional service to apply for this exciting opportunity. Join our team in Cathedral City, California, and be a part of delivering memorable experiences to our guests!