Job Overview:

Join our team as a Renewal Specialist in Manassas, Virginia. In this role, you will be responsible for managing the renewal process for our existing customers, ensuring their continued satisfaction and retention.

Job Details:

The Renewal Specialist will be in charge of coordinating with customers nearing the end of their current contracts, offering them new terms and options to continue their services with us.

Responsibilities:

• Reach out to customers to discuss renewal options.
• Negotiate terms and pricing to meet customer needs.
• Prepare and send out renewal agreements.
• Track and follow up on pending renewals.
• Provide exceptional customer service throughout the process.

Requirements:

• Excellent communication skills.
• Strong negotiation abilities.
• Attention to detail and organizational skills.
• Previous experience in customer service or sales.

Benefits:

• Competitive salary.
• Opportunity for career growth.
• Health and wellness benefits.

Other Details:

This position is ideal for individuals looking to utilize their customer service and sales skills in a dynamic environment. Join our team in Manassas, Virginia and be part of a company dedicated to customer satisfaction.

We welcome applicants who are passionate about building relationships and providing top-notch service to customers. Apply now and take the next step in your career with us!