Job Overview:

We are seeking a dedicated Call Center Representative - Quality Service Associate to join our team in Woodside, New York. This role involves providing exceptional customer service and ensuring quality interactions with clients.

Job Details:

The Call Center Representative - Quality Service Associate will handle incoming calls, address customer inquiries, resolve issues efficiently, and maintain a high standard of service quality.

Responsibilities:

• Respond to customer calls promptly and professionally.
• Identify customer needs and provide appropriate solutions.
• Document customer interactions accurately.
• Adhere to quality standards and protocols.
• Collaborate with team members to enhance service delivery.

Requirements:

• Excellent communication skills.
• Strong problem-solving abilities.
• Ability to multitask and prioritize tasks.
• Previous customer service experience is a plus.

Benefits:

• Competitive salary.
• Health and wellness benefits.
• Opportunities for career growth.

Other Details:

This position offers a dynamic work environment in the heart of Woodside, New York. Join our team and make a difference in customer service excellence!

We look forward to receiving your application and having you contribute to our team's success in Woodside, New York.