Quality Service Associate in Richardson TX - Urgent Hire

Full Time 2 weeks ago

Employment Information

Job Description

Job Overview:

We are seeking a dedicated Call Center Representative - Quality Service Associate to join our team in Richardson, Texas. This role involves providing exceptional customer service and ensuring quality interactions with clients.

Job Details:

The Call Center Representative - Quality Service Associate will handle incoming calls, address customer inquiries, resolve issues efficiently, and maintain a high standard of service quality.

Responsibilities:

  • Respond to customer calls promptly and professionally.
  • Identify customer needs and provide appropriate solutions.
  • Document customer interactions accurately.
  • Adhere to quality standards and protocols.
  • Collaborate with team members to enhance service delivery.

Requirements:

  • Excellent communication skills.
  • Strong problem-solving abilities.
  • Ability to multitask and prioritize tasks.
  • Previous customer service experience is a plus.

Benefits:

  • Competitive salary.
  • Health and wellness benefits.
  • Opportunities for career growth.

Other Details:

This position offers a dynamic work environment in the heart of Richardson, Texas. Join our team and make a difference in customer service excellence!

We look forward to receiving your application and having you contribute to our team's success in Richardson, Texas.

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