Job Overview: Join our team as a Call Center Representative - Quality Service Associate in Pharr, Texas. Be part of a dynamic customer service team dedicated to providing exceptional support to our clients.

Job Details: As a Quality Service Associate, you will be responsible for handling inbound calls, addressing customer inquiries and concerns, and ensuring high-quality service delivery.

Responsibilities:

• Answering customer calls promptly and professionally.
• Resolving customer issues and complaints efficiently.
• Providing accurate information about products and services.
• Maintaining customer satisfaction through excellent service.
• Documenting all customer interactions and transactions.

Requirements:

• Excellent communication and interpersonal skills.
• Ability to multitask and prioritize in a fast-paced environment.
• Strong problem-solving abilities.
• Previous customer service experience is a plus.

Benefits:

• Competitive salary.
• Health and wellness benefits.
• Opportunities for career growth and development.

Other Details: This role is ideal for individuals looking to enhance their customer service skills and contribute to a positive work environment in Pharr, Texas. Join us in delivering exceptional service to our valued customers.

We welcome motivated individuals who are passionate about customer service to apply for this exciting opportunity and be part of our team in Pharr, Texas.