Job Overview: Join our dynamic team as a Call Center Rep - Quality Service Associate in Olathe, Kansas. You will be responsible for providing exceptional customer service and ensuring high-quality interactions with clients.

Job Details: As a Call Center Rep - Quality Service Associate, you will handle inbound and outbound calls, address customer inquiries and issues, and strive to exceed service expectations.

Responsibilities:

• Answer incoming calls and respond to customer inquiries.
• Provide information about products and services.
• Resolve customer complaints with professionalism and efficiency.
• Maintain accurate records of customer interactions.
• Meet quality and productivity goals set by the company.

Requirements:

• Excellent communication and interpersonal skills.
• Ability to work well in a fast-paced environment.
• Strong problem-solving abilities.
• Previous customer service experience is a plus.

Benefits:

• Competitive salary.
• Opportunities for career growth and advancement.
• Health and wellness benefits.

Other Details: This position offers a great opportunity to develop your customer service skills in a supportive team environment in Olathe, Kansas.

Join us in delivering exceptional service to our customers and grow professionally in this role. We look forward to welcoming you to our team!