Job Overview: Join our dynamic team as a Call Center Rep - Quality Service Associate in Columbia, South Carolina. You will be responsible for providing exceptional customer service and ensuring high-quality interactions with clients.

Job Details: As a Call Center Rep - Quality Service Associate, you will handle inbound and outbound calls, address customer inquiries and issues, and strive to exceed service expectations.

Responsibilities:

• Answer incoming calls and respond to customer inquiries.
• Provide information about products and services.
• Resolve customer complaints with professionalism and efficiency.
• Maintain accurate records of customer interactions.
• Meet quality and productivity goals set by the company.

Requirements:

• Excellent communication and interpersonal skills.
• Ability to work well in a fast-paced environment.
• Strong problem-solving abilities.
• Previous customer service experience is a plus.

Benefits:

• Competitive salary.
• Opportunities for career growth and advancement.
• Health and wellness benefits.

Other Details: This position offers a great opportunity to develop your customer service skills in a supportive team environment in Columbia, South Carolina.

Join us in delivering exceptional service to our customers and grow professionally in this role. We look forward to welcoming you to our team!