Job Overview: Join our team as a Pharmacy Call Center Representative in Monroe, New York. In this role, you will be responsible for handling inbound and outbound calls related to prescription refills, medication inquiries, and customer service.

Job Details: As a Pharmacy Call Center Representative, you will play a crucial role in assisting customers with their pharmacy needs, ensuring accurate information is provided, and delivering exceptional service over the phone.

Responsibilities:

• Answer incoming calls from customers and healthcare providers
• Assist with prescription refills and medication inquiries
• Provide excellent customer service and resolve issues efficiently
• Update customer information in the database
• Adhere to company policies and procedures

Requirements:

• Excellent communication skills
• Strong attention to detail
• Ability to multitask and prioritize tasks
• Basic knowledge of pharmacy operations

Benefits:

• Competitive salary
• Health insurance benefits
• Opportunities for career growth

Other Details: This is a full-time remote position based in Monroe, New York. Training will be provided to ensure you are equipped with the necessary skills to excel in this role. Join our dynamic team and make a difference in the healthcare industry.

We welcome individuals who are passionate about customer service and healthcare to apply for this rewarding opportunity. Take the next step in your career with us!