Job Overview:

We are looking for a dedicated Call Center/Patient Service Representative to join our team in Arecibo, Puerto Rico. As a vital part of our healthcare organization, you will be responsible for providing excellent customer service to patients and assisting with inquiries and appointments.

Job Details:

The Call Center/Patient Service Representative role involves handling incoming calls, scheduling appointments, verifying insurance information, and maintaining accurate patient records. You will play a crucial role in ensuring a seamless experience for all patients.

Responsibilities:

• Answering incoming calls and addressing patient inquiries
• Scheduling appointments and follow-up visits
• Verifying insurance coverage and processing claims
• Maintaining patient records with accuracy and confidentiality
• Providing exceptional customer service at all times

Requirements:

• Excellent communication and interpersonal skills
• Strong attention to detail and organizational abilities
• Proficiency in using computer systems and software
• Previous experience in a customer service or healthcare setting is a plus

Benefits:

• Competitive salary and benefits package
• Career growth opportunities within the organization
• Training and development programs

Other Details:

This position is based in Arecibo, Puerto Rico and offers a supportive work environment where you can make a difference in patients' lives. Join our team and be part of a rewarding healthcare community dedicated to providing quality care.

We encourage enthusiastic individuals with a passion for customer service and healthcare to apply for this role. Your dedication and commitment will contribute to our mission of serving patients in Arecibo, Puerto Rico.