Job Overview:

We are seeking a dedicated Call Center Patient Representative to join our team in Burleson, Texas. As a key point of contact for patients, you will play a crucial role in providing exceptional customer service and support.

Job Details:

The Call Center Patient Representative will be responsible for handling inbound and outbound calls from patients, scheduling appointments, verifying insurance information, and addressing any inquiries or concerns with empathy and professionalism.

Responsibilities:

• Answering and managing patient calls promptly and efficiently
• Scheduling appointments and updating patient records accurately
• Verifying insurance coverage and processing relevant paperwork
• Providing information on services, procedures, and general inquiries
• Resolving patient issues and escalating as needed

Requirements:

• Excellent communication and customer service skills
• Proficiency in using call center software and medical terminology
• Ability to multitask and prioritize tasks effectively
• Attention to detail and accuracy in data entry

Benefits:

• Competitive salary and benefits package
• Opportunity for professional growth and development
• Positive work environment with a supportive team

Other Details:

This position offers a rewarding opportunity to make a difference in the lives of patients in Burleson, Texas. Join our team and contribute to providing top-notch healthcare services with compassion and efficiency.

We look forward to welcoming dedicated individuals who are passionate about patient care and customer satisfaction. Apply now and be part of our mission to deliver exceptional healthcare services in Burleson, Texas.