Job Overview:

We are looking for a Patient Care Coordinator/ Call Center Representative to join our team in La Crosse, Wisconsin. In this role, you will be responsible for providing excellent customer service and coordinating patient care efficiently.

Job Details:

The ideal candidate will handle incoming calls, schedule appointments, and ensure patients receive the necessary information and assistance for their healthcare needs.

Responsibilities:

• Answer incoming calls and assist patients with inquiries
• Schedule appointments and follow up with patients
• Verify insurance information and process payments
• Coordinate with healthcare providers for patient care
• Maintain accurate records of patient interactions

Requirements:

• Excellent communication and interpersonal skills
• Ability to multitask and work in a fast-paced environment
• Knowledge of medical terminology and insurance procedures
• Proficiency in using computer systems and software

Benefits:

• Competitive salary and benefits package
• Opportunities for career growth and development
• Positive and collaborative work environment

Other Details:

This position is based in La Crosse, Wisconsin and offers a rewarding opportunity to make a difference in patients' lives. Join our team and be part of a dedicated healthcare community.

We welcome individuals who are passionate about patient care and customer service to apply for this position. Your contributions will have a meaningful impact on the well-being of our patients in La Crosse, Wisconsin.