Job Overview: Join our team as a Member Service Center Representative in Santa Clara, California. You will be responsible for providing exceptional customer service and support to our members.

Job Details: As a Member Service Center Representative, you will handle member inquiries, resolve issues, and assist with account maintenance.

Responsibilities:

• Respond to member inquiries via phone, email, and chat.
• Assist members with account maintenance and updates.
• Resolve member issues and complaints in a timely manner.
• Provide information on products and services.
• Ensure member satisfaction and retention.

Requirements:

• Excellent communication skills.
• Strong customer service orientation.
• Ability to multi-task and prioritize effectively.
• Attention to detail and accuracy.

Benefits:

• Competitive salary and benefits package.
• Career growth opportunities.
• Training and development programs.

Other Details: This position is based in Santa Clara, California. We are looking for individuals who are passionate about delivering excellent service to our members.

We welcome applicants who are dedicated to providing top-notch customer service and thrive in a fast-paced environment. Join our team in Santa Clara, California and make a difference in our members' lives!