Job Overview:

We are seeking a Remote Member Service Representative to join our team in Lithonia, Georgia. In this role, you will be responsible for providing excellent customer service to our members through various communication channels.

Job Details:

The Remote Member Service Representative will handle inquiries, resolve issues, and assist members with account-related tasks. This position requires strong communication skills and a customer-focused approach.

Responsibilities:

• Respond to member inquiries promptly and professionally.
• Assist members with account maintenance and troubleshooting.
• Provide information about products and services to members.
• Ensure member satisfaction through effective communication.
• Maintain accurate records of interactions with members.

Requirements:

• Excellent verbal and written communication skills.
• Strong problem-solving abilities.
• Ability to work independently and as part of a team.
• Attention to detail and accuracy.

Benefits:

• Competitive salary.
• Flexible work schedule.
• Opportunities for growth and advancement.

Other Details:

This is a remote position based in Lithonia, Georgia, offering a dynamic work environment and the chance to make a difference in the lives of our members. Join our team and be part of our commitment to exceptional customer service.

We look forward to receiving your application and having you join us in providing top-notch service to our members.