Job Description

Your Responsibilities:

Typically involved from Deal Qualification to Contract Signature, Sales to Delivery Handover and for a limited period in the execution to provide continuity
Responsible for development of the end-to end solution (Transformation, Transition and Run) covering multiple service lines and/or technology domains
Owns internal stakeholder managementand visibility of core solution related metrics to approvers
Supports Sales Lead in pre qualification activities, including ROM costing and early solution shaping as appropriate
Develops solution & response strategy, standard versus non-tandard approach, aligned the sales strategy. Clearly communicates to all bid team members.
Designs the solution and ensures the relevant solution artefacts are completed in line with global process
Provide expertise on commercially structuring deals to differentiate from the competition
Works with Deal Analyst to set up ADMT and create pricing structure; communicates structure & tagging strategy
Reviews and inputs to the contract schedules, SoW and SLA among other documents
Supports Tower Lead with 3rd parties? direct engagements when needed
Contributes to proposal writing and guides the bid team on alignment to sales strategy, themes, scoring mechanism
Ensures Solution Approval in a timely manner in line with the Global Solution Approval Process and supports towers when required with their approvals providing an end-to-end view for their approvers
Leads the solution team in all client facing interactions
Supports Commercial Lead with negotiation of solution related schedules (SoW, SLA etc.)
Identifies and adds to the response and other capabilities that will bring value to the opportunity and/or show Capgemini capability Ensures the solution and commercials are sustainable for the future, with ability to grow and upsell
Identifies and documents potential areas for upsell that have been discussed with client and handover to Account Team

Job Description - Grade Specific

Your Experience:

10+ Years of Experience in Leading Small/Medium/Large (5M-100M+) Multi tower complex presales initiatives in areas of End User Services/Enterprise Service Management/Cloud/CyberSecurity
Customer engagement
Requirement for client facing skills will vary with an entry-level Solution Lead being required past client-facing experience to a senior Solution Leads having executive client-facing experience
Able to articulate both transformational and managed services elements of deals
Strong presentational and communication skills; ability to lead / anchor client conversations; ability to pitch at right depth to different internal/external audiences Ability to articulate value, benefits, storyline to client
Strong writing skills