Job Overview: Join our team as a Help Desk Engineer in Oregon City, Oregon. This role involves providing technical support and assistance to users, troubleshooting hardware and software issues, and ensuring smooth operations of IT systems.

Job Details: As a Help Desk Engineer, you will be responsible for responding to user inquiries, diagnosing and resolving technical problems, documenting solutions, and escalating complex issues when necessary.

• Provide technical support to users via phone, email, or in person.
• Troubleshoot hardware, software, and network issues.
• Document and track technical issues and resolutions.
• Collaborate with IT team to resolve complex problems.
• Ensure timely resolution of user problems to minimize downtime.

• Proven experience as a Help Desk Engineer or similar role.
• Strong knowledge of computer systems, networks, and software.
• Excellent problem-solving and communication skills.
• Ability to work under pressure and prioritize tasks.

• Competitive salary and benefits package.
• Opportunities for professional development and growth.
• Dynamic and collaborative work environment.

Other Details: This position is ideal for individuals looking to enhance their technical skills and contribute to the IT support team in Oregon City, Oregon. We value teamwork, innovation, and dedication to providing excellent customer service.

We encourage passionate and skilled individuals to apply for this exciting opportunity to join our team as a Help Desk Engineer in Oregon City, Oregon. Make a difference in our IT department and grow your career with us!