Job Overview:

We are seeking a motivated Intake Call Center Representative to join our team in Ridgewood, New York. As a key point of contact for our customers, you will play a crucial role in providing exceptional service and support.

Job Details:

The Intake Call Center Representative will be responsible for answering incoming calls, addressing customer inquiries, and entering data accurately into our system. This role requires excellent communication skills and a customer-focused approach.

Responsibilities:

• Answering inbound calls and assisting customers with their inquiries.
• Entering customer information accurately into the database.
• Providing exceptional customer service in a timely manner.
• Following company protocols and procedures for call handling.
• Resolving customer issues and escalating when necessary.

Requirements:

• Strong communication skills, both verbal and written.
• Ability to multitask and prioritize tasks effectively.
• Attention to detail and accuracy in data entry.
• Previous experience in a customer service or call center role is a plus.

Benefits:

• Competitive salary and benefits package.
• Opportunity for growth and career development.
• Positive and supportive work environment.

Other Details:

This position is based in Ridgewood, New York and offers a dynamic work environment with opportunities for advancement. Join our team and make a difference in the lives of our customers.

We welcome individuals who are passionate about customer service and thrive in a fast-paced environment. Apply now and be part of our dedicated team in Ridgewood, New York!