Job Overview:

We are seeking a Virtual Hotel Reservations Agent to join our team in Middleburg, Florida. This role offers a great opportunity for individuals looking to start a career in the hospitality industry.

Job Details:

The Virtual Hotel Reservations Agent will be responsible for assisting customers with booking hotel accommodations, providing information about available rooms, rates, and amenities.

Responsibilities:

• Handle incoming calls and emails from customers looking to make hotel reservations.
• Provide excellent customer service by addressing inquiries and resolving any issues promptly.
• Utilize reservation software to check availability and make bookings.
• Upsell additional services or amenities to enhance the customer experience.
• Maintain accurate records of reservations and customer interactions.

Requirements:

• Strong communication skills and a friendly demeanor.
• Ability to multitask and work efficiently in a fast-paced environment.
• Basic computer skills and familiarity with reservation systems.
• Excellent problem-solving abilities and attention to detail.

Benefits:

• Flexible work schedule.
• Opportunity for career growth within the company.
• Training provided to enhance skills in customer service and reservations.

Other Details:

This is a remote position that allows you to work from the comfort of your own home. Join our team in Middleburg, Florida, and kickstart your career in the hospitality industry.

We encourage motivated individuals with a passion for customer service to apply and become part of our team. Take the first step towards a rewarding career in the travel and hospitality sector!