Job Overview:

We are seeking a dedicated individual to join our team as a Hotel Guest Service Agent in Orlando, Florida. As a key member of our hospitality staff, you will play a crucial role in ensuring our guests have a pleasant stay.

Job Details:

The Hotel Guest Service Agent will be responsible for providing exceptional customer service to all guests, handling reservations, check-ins, and check-outs, as well as addressing any guest inquiries or concerns promptly and professionally.

Responsibilities:

• Greet and assist guests upon arrival and departure
• Process reservations and check-ins accurately
• Handle guest requests and complaints efficiently
• Maintain a clean and organized front desk area
• Coordinate with other hotel staff to ensure guest satisfaction

Requirements:

• Excellent communication and interpersonal skills
• Strong attention to detail
• Ability to work in a fast-paced environment
• Previous customer service experience is a plus

Benefits:

• Competitive salary
• Health insurance benefits
• Opportunities for career growth

Other Details:

This position offers a great opportunity to work in the hospitality industry in Orlando, Florida. If you are passionate about providing excellent customer service and enjoy working in a dynamic environment, we encourage you to apply.