We need friendly and dependable individuals to join our team as Call Center Representatives in Normal. Your primary tasks will include answering customer calls, resolving issues following company policies, and transferring calls to managers when needed. 

As the first point of contact for customers of Normal, we're looking for people committed to 100% customer satisfaction and quick decision-making, Join us now!!!

Responsibilities to play as Call Center Representative in Normal,:

• Answer customer calls and take appropriate action as required,
• Maintain customer satisfaction based on company criteria,
• Attend training sessions to stay updated on product/company policies,
• Use company policies to resolve customer issues or involve managers,
• Update customer records in the computer system,
• Manage appointments and communicate with departments,
• Handle a large volume of inbound and outbound calls efficiently,
• Identify customer needs, clarify information, and provide solutions,

Requirement to apply jobs in Normal IL:

• High school diploma or GED
• Strong computer skills
• Excellent communication and problem-solving skills
• Professionalism and customer service excellence
• Ability to multitask and prioritize
• Willingness to work occasional evenings and weekends

Career Tags: Call Center jobs in Normal, Calling jobs hiring in Normal, Office Jobs in Normal, Jobs hiring nearby Normal Illinois

Careerry simplifies your job search with recent vacancies in Normal. Whether you're experienced or just starting out, find your ideal career opportunity in Normal IL with us today.