Job Overview: Join our team as a Guest Services Agent in Ogden, Utah. As a key member of our hospitality team, you will be responsible for providing exceptional customer service to all guests, ensuring a memorable stay at our property.

Job Details: The Guest Services Agent plays a vital role in creating a positive experience for guests from check-in to check-out. You will assist with reservations, handle guest inquiries, and address any issues that may arise during their stay.

Responsibilities:

• Manage guest check-ins and check-outs efficiently.
• Answer phone calls and respond to guest emails promptly.
• Provide recommendations for local attractions and dining options.
• Handle guest requests and ensure they are promptly fulfilled.
• Maintain a clean and organized front desk area.

Requirements:

• Excellent communication and customer service skills.
• Ability to multitask and work in a fast-paced environment.
• Proficiency in using reservation software is a plus.
• Flexibility to work various shifts, including weekends and holidays.

Benefits:

• Competitive hourly wage.
• Opportunities for career growth and advancement.
• Employee discounts on accommodations and dining.

Other Details: This position offers a great opportunity to interact with guests from all over Ogden and Utah, making each day unique and rewarding. Join our team and be a part of creating memorable experiences for our guests.

We look forward to welcoming dedicated individuals who are passionate about hospitality to apply for this exciting role. Come be a part of our team and contribute to creating unforgettable stays for our guests in Ogden, Utah!