Job Overview: Are you ready to be part of a dynamic team in the hospitality industry? Join us as a Front Desk Associate at our TownePlace Suites in Keller, Texas. Be the welcoming face for guests and assist with their check-ins and check-outs, providing exceptional customer service.

Job Details: As a Front Desk Associate, you will be responsible for handling guest inquiries, reservations, and requests. You will also ensure a smooth guest experience by coordinating with other hotel departments.

Responsibilities:

• Greet guests with a friendly attitude and provide them with information about the hotel.
• Manage reservations and assist guests with check-ins and check-outs.
• Answer phone calls and respond to emails promptly and professionally.
• Handle guest requests and resolve any issues or complaints efficiently.
• Collaborate with housekeeping and maintenance staff to ensure rooms are ready for guests.

Requirements:

• Excellent communication and interpersonal skills.
• Ability to multitask and work in a fast-paced environment.
• Attention to detail and problem-solving skills.
• Previous experience in customer service or hospitality is a plus.

Benefits:

• Competitive salary.
• Opportunities for career growth and development.
• Employee discounts on hotel stays.

Other Details: This position offers a great opportunity to be part of a welcoming team at our TownePlace Suites in Keller, Texas. Join us in providing exceptional service to our guests and creating memorable experiences for all who visit our hotel.

We look forward to welcoming dedicated individuals who are passionate about hospitality to join our team and contribute to our success. Apply now and be a part of our exciting journey in Keller, Texas!