Job Overview: Join our team as a Front Desk Agent in Watsonville, California. As the first point of contact for guests, you will play a crucial role in providing exceptional customer service and ensuring a smooth check-in and check-out experience.

Job Details: As a Front Desk Agent, you will be responsible for greeting guests, handling reservations, assisting with inquiries, and processing payments. Your friendly demeanor and attention to detail will contribute to creating a welcoming atmosphere for all visitors.

Responsibilities:

• Greet and check-in guests efficiently
• Handle reservations and cancellations
• Assist guests with inquiries and provide information about the Watsonville and California
• Process payments and maintain accurate records
• Resolve guest issues and complaints in a professional manner

Requirements:

• Excellent communication skills
• Customer service experience
• Proficiency in using reservation systems
• Attention to detail and problem-solving abilities

Benefits:

• Competitive salary
• Opportunities for growth and development
• Employee discounts on accommodations

Other Details: This position may require working in shifts and weekends. A positive attitude and a passion for hospitality are essential for success in this role.

We welcome individuals who are dedicated to providing exceptional service to apply for this exciting opportunity in Watsonville, California. Join us in creating memorable experiences for our guests and be a part of our dynamic team!