Customer Analytics Senior Consultant

As a Data Scientist within the Customer Analytics Advisory team at Capgemini Invent, you will play a pivotal role in helping clients transform and optimize their operations by leveraging insights from customer, commercial, and operational data. You will advise clients on the design, development, and deployment of advanced analytics and AI solutions that drive measurable business value.

Responsibilities

Client Advisory & Solution Design

Lead the definition and development of customer analytics and data science solutions.
Advise clients on solution architecture, implementation strategies, and best practices.
Conduct workshops to identify business pain points, define solution paths, and co-create innovative analytics strategies.

Technical Implementation

Build and deploy machine learning models, customer segmentation algorithms, and predictive analytics solutions.
Collaborate with cross-functional teams to integrate analytics into business processes and platforms.
Ensure quality assurance, testing, and successful roll-out of analytics solutions.

Qualifications

Bachelor?s or Master?s degree in Mathematics, Statistics, Computer Science, Engineering, or a related STEM field.
Proven experience in customer analytics, commercial insights, or operational data science.
Strong ability to translate complex data into actionable business insights and recommendations.
Hands-on experience with data science tools and programming languages such as Python, SQL, R, or MATLAB.
Familiarity with AI/ML techniques, data visualization tools, and cloud platforms.
Experience in delivering analytics use cases in industries such as Consumer Products, Retail, Manufacturing, Life Sciences, or Energy & Utilities.
Agile project delivery experience and understanding of consulting methodologies.
Excellent communication and stakeholder management skills.
Must have an awareness of how to Design, develop, and deploy AI-driven solutions to enhance decision-making, automate processes, and improve operational efficiency across the organization

WHAT YOU?LL LOVE ABOUT WORKING HERE?

Empowerment: At Capgemini Invent, we:

Lead the change and take initiative
Find the work-life balance that suites us
Craft or own path through learning and career development programs

Energy: At Capgemini Invent, we:

Connect as a global community of 13,000+ colleagues worldwide
Celebrate our diverse perspectives and draw from strength from our differences
Have fun by providing a range of clubs, events and get togethers to celebrate our wins and successes

Experiences: At Capgemini Invent, we: