Job Overview:

We are looking for an enthusiastic Event Specialist/Call Center Representative to join our team in Modesto, California. In this role, you will be responsible for handling inbound and outbound calls related to event registrations and customer inquiries.

Job Details:

The main focus of this position is to assist customers with event sign-ups, provide information about upcoming events, and resolve any issues or concerns they may have regarding our services.

Responsibilities:

• Answering incoming calls and making outbound calls to customers.
• Assisting customers with event registrations and inquiries.
• Providing exceptional customer service at all times.
• Resolving customer complaints or issues in a professional manner.
• Maintaining accurate records of customer interactions and transactions.

Requirements:

• Excellent communication and phone etiquette skills.
• Ability to multitask and work in a fast-paced environment.
• Strong problem-solving abilities.
• Previous experience in customer service or call center roles is a plus.

Benefits:

• Competitive salary and benefits package.
• Opportunities for career growth and advancement.
• Positive and supportive work environment.

Other Details:

This position is ideal for individuals looking to gain experience in customer service and event management. Join our team in Modesto, California and be part of a dynamic and exciting work environment.

We welcome applicants who are passionate about delivering excellent customer service and are eager to learn and grow in their career.