Job Overview: Join our team as an Enrollment Adviser/Customer Service Representative. This remote role involves assisting individuals in Norwalk, California with enrollment processes and providing exceptional customer service.

Job Details: As an Enrollment Adviser/Customer Service Representative, you will be responsible for guiding individuals through the enrollment process, answering inquiries, and resolving concerns promptly and professionally.

Responsibilities:

• Assist individuals with enrollment procedures.
• Respond to customer inquiries via phone, email, and chat.
• Resolve customer issues in a timely manner.
• Provide accurate information about enrollment requirements.
• Maintain detailed records of interactions with customers.

Requirements:

• Excellent communication skills.
• Strong problem-solving abilities.
• Attention to detail.
• Customer service experience is a plus.

Benefits:

• Flexible remote work.
• Professional development opportunities.
• Competitive salary.

Other Details: This role is ideal for individuals who are passionate about assisting others and thrive in a remote work environment. Join our team in Norwalk, California and make a difference in the lives of individuals seeking enrollment assistance.

We welcome applicants who are dedicated to providing exceptional customer service and are eager to support individuals in Norwalk, California. Apply now and be part of a team committed to making enrollment processes smoother for our customers.