Location:

Location: Atlanta, GA

Required Skills:

Proven experience in payment systems, digital payment platforms, and financial operations.Strong understanding of the insurance lifecycle and how payments intersect with policy, claims, and finance.Hands-on experience with platforms such as OneInc, Stripe, Adyen, or similar.Familiarity with ACH, SWIFT, SEPA, card networks, and emerging fintech integrations.PMP, Prince2, or Agile certifications preferred.Excellent communication, leadership, and stakeholder management skills.

Job Description:

We are seeking an experienced Engagement Manager to lead end-to-end delivery of payment transformation programs across multiple business units. This role requires a strategic thinker with deep expertise in payment systems and strong leadership skills to drive modernization initiatives and ensure compliance with global standards.

Program Leadership: Define and execute the roadmap for payment modernization, including digital wallets, real-time payments, and automated reconciliation.
Subject Matter Expertise: Serve as the SME for payment workflows across policy issuance, claims, and premium collections.
Cross-Functional Management: Lead teams across technology, operations, finance, and compliance to deliver complex programs.
Vendor Management: Oversee vendor selection, contract negotiation, and integration of third-party payment platforms.
Delivery Oversight: Ensure milestones, budgets, and KPIs are met across global projects.
Compliance & Risk: Guarantee adherence to global payment regulations (PSD2, PCI-DSS, AML/KYC).
Stakeholder Engagement: Collaborate with underwriting and claims teams to optimize payment touchpoints and present program updates to executive leadership.
Customer Experience: Champion customer-centric payment experiences across digital channels.