Job Overview:

We are seeking a Customer Service Representative - Dispatcher to join our team in Clovis, New Mexico. In this role, you will be responsible for providing excellent customer service and coordinating dispatch operations.

Job Details:

The Customer Service Representative - Dispatcher will handle incoming calls, schedule appointments, dispatch service technicians, and ensure timely resolution of customer inquiries and concerns.

Responsibilities:

• Answer incoming calls and assist customers with inquiries.
• Schedule service appointments and dispatch technicians.
• Monitor service requests and ensure timely completion.
• Communicate effectively with customers and service team.
• Maintain accurate records of service calls and customer interactions.

Requirements:

• Excellent communication skills.
• Strong organizational and multitasking abilities.
• Experience in customer service or dispatching preferred.
• Proficiency in computer systems and software.

Benefits:

• Competitive salary.
• Health insurance benefits.
• Career growth opportunities.

Other Details:

This position is based in Clovis, New Mexico and offers a dynamic work environment with opportunities for professional development and advancement within the company.

We welcome motivated individuals with a passion for customer service to apply and join our team in Clovis, New Mexico.