Required Customer Support Specialist in Broken Arrow OK

Full Time 3 weeks ago

Employment Information

Job Description

Job Overview: Join our team as a Customer Support Specialist in Broken Arrow, Oklahoma. In this role, you will be the first point of contact for our customers, providing excellent service and assistance to resolve any inquiries or issues they may have.

Job Details: As a Customer Support Specialist, you will play a crucial role in maintaining customer satisfaction by addressing their needs promptly and professionally.

Responsibilities:

  • Respond to customer inquiries via phone, email, and live chat.
  • Assist customers in troubleshooting technical issues with our products.
  • Provide product information and recommendations to customers.
  • Process orders, returns, and exchanges efficiently.
  • Escalate complex issues to the appropriate department for resolution.

Requirements:

  • Excellent communication skills, both written and verbal.
  • Strong problem-solving abilities and attention to detail.
  • Ability to work well in a fast-paced environment.
  • Previous customer service experience is a plus.

Benefits:

  • Competitive salary.
  • Health and dental insurance.
  • Opportunities for career growth and development.

Other Details: This is a full-time position based in Broken Arrow, Oklahoma. We are looking for a dedicated individual who is passionate about delivering exceptional customer service.

We welcome enthusiastic individuals who are ready to make a difference in the lives of our customers. If you are a team player with a positive attitude, we encourage you to apply and be part of our dynamic team in Broken Arrow, Oklahoma.

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