Required Customer Support Representative in Santa Maria CA

Full Time 12 hours ago

Employment Information

Job Description

Job Overview: Join our team as an Entry Level Customer Support Representative in Santa Maria, California. You will be responsible for assisting customers with inquiries, troubleshooting issues, and providing exceptional service to ensure customer satisfaction.

Job Details: As a Customer Support Representative, you will be the first point of contact for customers seeking assistance. You will handle incoming calls, emails, and chats to address customer needs and resolve any issues they may encounter.

Responsibilities:
  • Respond to customer inquiries promptly and professionally
  • Identify and escalate priority issues to the appropriate team member
  • Provide product information and assistance with placing orders
  • Document customer interactions and maintain accurate records
  • Assist in resolving customer complaints and issues
Requirements:
  • Excellent communication skills
  • Ability to multitask and prioritize tasks efficiently
  • Basic computer proficiency
  • Strong problem-solving skills
Benefits:
  • Training and professional development opportunities
  • Competitive salary and benefits package
  • Positive and supportive work environment

Other Details: This position offers a great opportunity to start a career in customer support in Santa Maria, California. We value teamwork, dedication, and a commitment to excellent customer service. Join us and be part of a dynamic team that makes a difference!

We look forward to reviewing your application and welcoming you to our team.

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