Job Overview:

We are looking for a Customer Support Manager to join our team in North Hollywood, California. As a key member of our customer service department, you will be responsible for overseeing the day-to-day operations of our support team, ensuring high levels of customer satisfaction.

Job Details:

The Customer Support Manager will play a crucial role in maintaining positive relationships with our clients and resolving any issues or concerns they may have in a timely and efficient manner.

Responsibilities:

• Manage and lead the customer support team.
• Develop and implement customer service policies and procedures.
• Monitor customer interactions and provide feedback for improvement.
• Resolve escalated customer complaints.
• Collaborate with other departments to ensure a seamless customer experience.

Requirements:

• Excellent communication and interpersonal skills.
• Proven experience in a customer service management role.
• Strong problem-solving abilities.
• Ability to work well under pressure.

Benefits:

• Competitive salary.
• Health insurance benefits.
• Opportunities for career growth.

Other Details:

This position is based in North Hollywood, California and offers a dynamic work environment with a focus on customer satisfaction. Join our team and make a difference in the lives of our customers!

We look forward to receiving your application and having you contribute to our mission of providing exceptional customer support.