Job Overview:

Join our team as a Customer Support Associate in Mentor, Ohio. We are looking for a dedicated individual who is passionate about providing excellent customer service.

Job Details:

As a Customer Support Associate, you will be responsible for assisting customers with inquiries, troubleshooting product issues, and ensuring customer satisfaction.

Responsibilities:

• Respond to customer inquiries via phone, email, and chat
• Resolve customer issues in a timely and professional manner
• Provide product information and recommendations
• Process returns and exchanges
• Maintain customer records and update information

Requirements:

• Excellent communication skills
• Strong problem-solving abilities
• Ability to multitask and prioritize tasks
• Previous customer service experience is a plus

Benefits:

• Competitive salary
• Health insurance benefits
• Opportunities for career growth

Other Details:

This Customer Support Associate position in Mentor, Ohio offers a dynamic work environment and the chance to make a positive impact on our customers. Apply now and join our team!