Job Overview: Join our team as a Sportsbook and Online Casino Customer Support Agent in Waxahachie, Texas. You will be responsible for assisting customers with inquiries related to sports betting and online casino games.

Job Details: As a Customer Support Agent, you will provide exceptional service to customers through various communication channels, including phone, email, and live chat. You will address customer concerns, resolve issues, and ensure a positive experience for all users.

• Respond to customer inquiries promptly and professionally.
• Assist customers with account-related issues and troubleshoot technical problems.
• Provide information on sportsbook odds, game rules, and promotions.
• Escalate complex issues to the appropriate department for resolution.
• Maintain accurate records of customer interactions and transactions.

• Excellent communication skills in English.
• Previous customer service experience preferred.
• Knowledge of sports betting and online casino games.
• Ability to multitask and work in a fast-paced environment.

• Competitive salary and performance-based bonuses.
• Opportunities for career growth and professional development.
• Health insurance and other benefits package.

Other Details: This position is ideal for individuals passionate about sports and gaming. Join our team in Waxahachie, Texas, and be part of a dynamic industry with exciting opportunities for growth and advancement.

We welcome motivated individuals to apply and become part of our team dedicated to providing exceptional customer service in the sportsbook and online casino industry.