Job Overview:

We are seeking a Customer Service Specialist II to join our team in Twin Falls, Idaho. As a key member of our customer service department, you will play a vital role in ensuring customer satisfaction and resolving inquiries in a timely manner.

Job Details:

The Customer Service Specialist II will be responsible for handling customer inquiries, resolving issues, processing orders, and providing exceptional service to all customers.

Responsibilities:

• Respond to customer inquiries via phone, email, and chat.
• Resolve customer complaints and issues effectively.
• Process orders accurately and efficiently.
• Provide product information and recommendations.
• Assist customers with returns and exchanges.

Requirements:

• Prior experience in customer service.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities.
• Ability to work in a fast-paced environment.

Benefits:

• Competitive salary.
• Health and dental insurance.
• Paid time off.

Other Details:

This is a full-time position based in Twin Falls, Idaho. The ideal candidate will be passionate about customer service and dedicated to providing top-notch support to our valued customers.

We encourage all qualified individuals to apply and join our team in Twin Falls, Idaho where you can make a difference in the lives of our customers.