Job Overview: Join our team as a Customer Service Representative in Ypsilanti, Michigan. You will be the first point of contact for our customers, providing assistance and resolving inquiries to ensure a positive experience.

Job Details: As a Customer Service Representative, you will handle incoming calls, emails, and messages from customers. You will address their concerns, provide product information, process orders, and escalate issues when necessary.

Responsibilities:

• Respond to customer inquiries promptly and professionally
• Assist customers in placing orders and tracking shipments
• Resolve customer complaints and issues effectively
• Maintain accurate records of customer interactions
• Collaborate with other departments to ensure customer satisfaction

Requirements:

• Excellent communication skills
• Strong problem-solving abilities
• Ability to multitask and prioritize tasks
• Attention to detail and accuracy

Benefits:

• Competitive salary
• Health insurance benefits
• Professional development opportunities

Other Details: This is a full-time position with opportunities for growth in the company. You will be part of a supportive team dedicated to providing excellent customer service in Ypsilanti, Michigan.

We welcome enthusiastic individuals who are passionate about helping others to apply for this role. Join us in making a difference in the lives of our customers in Ypsilanti, Michigan!