Job Overview: Join our team as a Call Center Representative in Waukegan, Illinois. You will be responsible for handling inbound and outbound calls, providing excellent customer service, and resolving customer inquiries efficiently.

Job Details: As a Call Center Representative, you will be the first point of contact for customers seeking assistance. Your role will involve answering calls, addressing customer concerns, and documenting interactions accurately.

• Answer incoming calls promptly and professionally
• Assist customers with inquiries, issues, and product information
• Document customer interactions and details of inquiries
• Resolve customer complaints and escalate complex issues as needed
• Adhere to call center scripts and guidelines for consistent service

• Excellent communication skills
• Ability to multitask and prioritize tasks
• Strong problem-solving abilities
• Previous customer service experience is a plus

• Competitive salary
• Health insurance benefits
• Opportunities for career growth and development

Other Details: This position is ideal for individuals looking to build their customer service skills in a fast-paced environment. Join our team in Waukegan, Illinois, and be part of a dynamic and supportive work culture.

We welcome applicants who are passionate about customer service and are eager to contribute to our team's success. Apply now and embark on a rewarding career as a Call Center Representative in Waukegan, Illinois!