Job Overview: Join our team as a Guarantee Services Representative in Vallejo, California. In this role, you will be responsible for providing excellent customer service and resolving warranty claims efficiently.

Job Details: The Guarantee Services Representative will handle customer inquiries, process warranty claims, and ensure customer satisfaction through timely and accurate resolution.

Responsibilities:

• Manage incoming customer calls and emails regarding warranty claims.
• Review and process warranty claims in accordance with company policies.
• Communicate with customers to provide updates on claim status.
• Collaborate with internal teams to resolve complex warranty issues.
• Maintain accurate records of warranty claims and customer interactions.

Requirements:

• Excellent communication and interpersonal skills.
• Strong attention to detail and problem-solving abilities.
• Ability to multitask and prioritize in a fast-paced environment.
• Knowledge of warranty processes and customer service principles.

Benefits:

• Competitive salary and benefits package.
• Opportunity for growth and career development.
• Positive and collaborative work environment.

Other Details: This position offers the opportunity to interact with customers from diverse backgrounds and enhance your problem-solving skills. Join our team in Vallejo, California and make a difference in resolving warranty issues for our valued customers.

We welcome enthusiastic individuals with a passion for customer service to apply for this rewarding role. Take the next step in your career and become a vital part of our Guarantee Services team!