Job Overview:

We are looking for a Call Center Representative to join our team in Stockbridge, Georgia. As a representative, you will handle inbound and outbound calls, providing excellent customer service and support.

Job Details:

The role involves answering customer inquiries, resolving issues, and ensuring customer satisfaction. You will also update customer information in the database and escalate complex cases when necessary.

Responsibilities:

• Answer incoming calls professionally and provide information
• Make outbound calls to follow up on customer concerns
• Handle customer complaints and resolve issues
• Maintain accurate records of interactions with customers
• Collaborate with team members to improve overall customer experience

Requirements:

• Excellent communication skills
• Ability to multitask and prioritize tasks
• Strong problem-solving abilities
• Experience in customer service is a plus

Benefits:

• Competitive salary
• Health insurance benefits
• Career development opportunities

Other Details:

This position is based in Stockbridge, Georgia and offers a dynamic work environment. Join our team and make a difference in the lives of our customers.

We welcome individuals who are passionate about customer service and are ready to take on new challenges. Apply now to be part of our team in Stockbridge, Georgia!