Job Overview:

We are seeking a Customer Service Representative to join our team in Spring Valley, New York. In this role, you will be the first point of contact for our customers, providing exceptional service and resolving inquiries to ensure customer satisfaction.

Job Details:

The Customer Service Representative will handle incoming customer calls, emails, and messages, addressing their needs promptly and professionally. You will also assist in processing orders and managing customer accounts.

Responsibilities:

• Respond to customer inquiries and resolve issues efficiently.
• Provide product information and assistance with orders.
• Maintain accurate customer records and account information.
• Collaborate with other team members to improve overall customer experience.
• Handle customer complaints with empathy and find effective solutions.

Requirements:

• Excellent communication skills, both verbal and written.
• Strong problem-solving abilities and attention to detail.
• Ability to work in a fast-paced environment and multitask effectively.
• Previous customer service experience is preferred.

Benefits:

• Competitive salary and opportunities for growth.
• Health insurance and retirement savings plans.
• Flexible work hours and supportive team environment.

Other Details:

This position is ideal for individuals who enjoy helping others and thrive in a dynamic customer-focused role. Join our team in Spring Valley, New York, and make a difference in our customers' experience!

We look forward to welcoming passionate individuals who are dedicated to providing top-notch customer service. Apply now and be part of our team in Spring Valley, New York!