Job Overview:

We are seeking a dedicated Insurance Customer Service Representative to join our team in Salinas, California. In this role, you will be the first point of contact for our clients, providing exceptional service and assistance with their insurance needs.

Job Details:

The Insurance Customer Service Representative will be responsible for handling inquiries, processing policy changes, and resolving customer concerns in a timely and efficient manner.

Responsibilities:

• Respond to customer inquiries via phone and email.
• Process policy changes and update customer information.
• Assist customers with claims and billing questions.
• Provide guidance on insurance coverage options.
• Resolve customer issues and complaints effectively.

Requirements:

• Excellent communication and interpersonal skills.
• Strong attention to detail and organizational abilities.
• Ability to multitask and prioritize tasks effectively.
• Knowledge of insurance products and industry regulations.

Benefits:

• Competitive salary and benefits package.
• Ongoing training and professional development opportunities.
• Potential for career advancement within the company.

Other Details:

This position offers a dynamic work environment in the insurance industry in Salinas, California. Join our team and make a difference in the lives of our customers.

We look forward to reviewing your application and welcoming you to our team!