Job Overview: Join our team as a HUD Customer Service Representative in Sacramento, California. As a vital part of our organization, you will be responsible for assisting customers with inquiries related to housing programs and services.

Job Details: The HUD Customer Service Representative will handle incoming calls, emails, and in-person inquiries regarding housing assistance programs. You will provide accurate information, resolve issues, and ensure customer satisfaction.

• Answer customer inquiries promptly and professionally.
• Assist customers in understanding eligibility requirements for housing programs.
• Document all interactions and maintain accurate records.
• Collaborate with team members to address complex customer issues.
• Provide guidance on the application process for housing assistance programs.

• Excellent communication and interpersonal skills.
• Ability to work efficiently in a fast-paced environment.
• Attention to detail and strong problem-solving abilities.
• Knowledge of HUD housing programs is a plus.

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• Positive and collaborative work environment.

Other Details: This position may require occasional weekend or evening shifts to accommodate customer needs. Join our team in Sacramento, California, and make a difference in the lives of individuals seeking housing assistance.

We welcome dedicated individuals who are passionate about helping others to apply for this rewarding opportunity. Become a valuable member of our team and contribute to our mission of providing support to the community.