Job Overview: Join our team as a Contact Center Representative in Rock Hill, South Carolina and be the first point of contact for customers seeking assistance.

Job Details: As a Contact Center Representative, you will handle inbound calls, provide information about products and services, resolve customer inquiries, and ensure customer satisfaction.

Responsibilities:

• Answer incoming calls and assist customers with their queries.
• Provide information about products, services, and pricing.
• Resolve customer complaints in a professional manner.
• Update customer accounts with relevant information.
• Ensure high levels of customer satisfaction through excellent service.

Requirements:

• Excellent communication and interpersonal skills.
• Ability to multitask and prioritize tasks effectively.
• Previous customer service experience is a plus.
• Proficiency in using computer systems and software.

Benefits:

• Competitive salary and benefits package.
• Opportunities for career growth and development.
• Positive and supportive work environment.

Other Details: This role is ideal for individuals looking to gain valuable customer service experience in a fast-paced environment in Rock Hill, South Carolina.

We welcome enthusiastic individuals who are passionate about providing exceptional customer service to apply for this rewarding opportunity. Join our team and make a difference in the lives of our customers!