Job Overview:

We are seeking a Call Center Representative to join our team in Piscataway, New Jersey. In this role, you will be the first point of contact for customers, providing exceptional customer service and resolving inquiries efficiently.

Job Details:

The Call Center Representative will handle incoming calls, answer customer queries, and assist with resolving issues or escalating them as needed.

Responsibilities:

• Answer incoming calls and respond to customer inquiries.
• Provide information about products and services.
• Resolve customer complaints and issues.
• Escalate complex issues to the appropriate department.
• Maintain customer records and update information as needed.

Requirements:

• Excellent communication skills.
• Ability to multitask and prioritize tasks.
• Strong problem-solving abilities.
• Previous customer service experience is a plus.

Benefits:

• Competitive salary.
• Health insurance benefits.
• Career development opportunities.

Other Details:

This position is based in Piscataway, New Jersey and offers a dynamic work environment where you can grow professionally. Join our team and make a difference in the lives of our customers.

We look forward to receiving your application and having you onboard with us!