Job Overview: Join our dynamic team in Peoria, Arizona as a BDC Call Center representative. You will play a crucial role in assisting customers and providing exceptional service over the phone.

Job Details: As a BDC Call Center representative, you will be responsible for handling inbound and outbound calls, addressing customer inquiries, scheduling appointments, and maintaining accurate records.

Responsibilities:

• Answering incoming calls and assisting customers with their inquiries.
• Making outbound calls to follow up on leads and schedule appointments.
• Maintaining detailed records of customer interactions and appointments.
• Providing excellent customer service and resolving issues in a timely manner.
• Collaborating with team members to ensure efficiency and customer satisfaction.

Requirements:

• Excellent communication skills and phone etiquette.
• Strong attention to detail and organizational skills.
• Ability to multitask and work effectively in a fast-paced environment.
• Previous experience in a customer service or call center role is preferred.

Benefits:

• Competitive salary and benefits package.
• Opportunities for career growth and advancement.
• Positive and collaborative work environment.

Other Details: This position is based in Peoria, Arizona and offers a great opportunity to work in a supportive team environment while honing your customer service skills.

We welcome enthusiastic individuals who are passionate about customer service to apply and join our team. Your dedication and commitment will make a difference in providing exceptional service to our customers in Peoria, Arizona.